7. Competence

Systematic identification of required competence is the first stage in effective competence management. Personnel must have the necessary competence to execute their jobs effectively. An effective training system is important to identify and deliver the training necessary to ensure individual competence. Training should only be performed to fill an identified need, based on an analysis of existing competence, role requirements, training objectives and employee aspirations. Training should be delivered by competent instructors using appropriate communication techniques and resources. Effective orientation / induction is important for leaders and employees to ensure they are not at risk when they start in a new position. Individuals and groups should be periodically evaluated against identified competence requirements. Competence system evaluation should be carried out to complete the competence management process.

Competence explained by Selva Subramaniam from DNV GL UK