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14. Risk Monitoring

Risk monitoring is essential to provide assurance to managers and other stakeholders that all risks are effectively controlled. Risk Monitoring builds on Risk Evaluation (Process 3) and Risk Control (Process 9) to complete the risk management continual improvement loop. Effective monitoring should identify where risk controls are inadequate and initiate the necessary improvement actions. Customer satisfaction and employee perception surveys monitor the perceptions of key stakeholders. Behavioural observation is important to reinforce desired safety, environmental and quality behaviours in the workforce.