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11. Contractor Management and Purchasing

In their drive for efficiency, organisations are increasingly making use of contractors, outsourcing and temporary employees. A major challenge associated with this trend is how to ensure contractors comply with the organisation's safety and environmental standards, when contractor personnel are managed by others. Effective contractor management requires a rigorous selection process, clear definition of responsibilities, competence checks, adequate supervision and careful monitoring of performance. Excellent communication is required to ensure effective co-ordination with company personnel and processes. Effective purchasing and supply chain management ensures materials and equipment are sourced on time, of the desired quality and at the optimum cost.