8. Communications and Promotion

Good communication is essential for effective management of change. In an ever changing workplace effective communication is critical both to inform and motivate personnel. Good communication is more than telling - it should be an interactive process of "giving and getting understanding". Promotion campaigns and varied communication channels should be used to promote HSEQ improvement in a fresh and interesting way. Management and group meetings should be focused on key HSEQ issues and co-ordinated to ensure important information is filtered up and cascaded down effectively. Exceptional group and individual performance should be identified and widely communicated to reinforce correct behaviours.