7. Training and Competence

Personnel must have the necessary competence to execute their jobs effectively. An effective training system is important in order to identify and deliver the training necessary to ensure individual competence.  Training should only be performed to fill an identified need, based on an analysis of existing competence, role requirements, training objectives and employee aspirations. Training should be delivered by competent instructors using appropriate communication techniques and resources. Effective orientation/inductions are important for leaders and employees to ensure they are not at risk when they start in a new position.