11. Contractors and Suppliers

In their drive for both effectiveness and efficiency, organisations are increasingly making use of contractors, outsourcing and temporary employees. A major challenge associated with this trend is how to ensure contractors comply with the organisation's expectations including values, goals and standards. Effective contractor management requires a rigorous selection process, clear definition of responsibilities, competence checks, adequate supervision and careful monitoring and assessments of performance. Excellent communication is required to ensure effective co-ordination with company personnel and processes. Effective supply chain management and purchasing ensures that when suppliers are required, they are properly identified, analysed, and selected to ensure materials and equipment are sourced on time, to the desired quality, at the optimum cost, while complying with sustainability-related aspects and requirements of the organisation’s supply chain(s).

Contractors and Suppliers explained by Ferry Sonnevil from DNV GL Indonesia